2025’s Must-Have Discovery Skill: “De-Escalating Commitment”

As we look ahead to 2025, I keep asking myself: why are so many sales teams still applying 20- or 30-year-old discovery processes?   These methods were built for a world where buyers needed you to help diagnose their problems.   But today’s buyers are different. They’ve already:  Buyers don’t want to retrace their steps and go […]